If someone else also has a account and signs in on the same computer, it will override your session. If you sign in and your family member signs in at the same time, you are automatically signed off.įind out if another user accesses on your computer See if someone else is signing in to your email accountĭo you share an email account with a family member? Make sure only one person signs in at a time. You’re automatically signed out of the session you started at work. Then, you get home and sign into that same account using another computer. For example, you sign in at work and select the Keep me signed in check box. Make sure you’re only signed in on one computerĭo you sign in on more than one computer? That could cause the problem. Make sure to disable, uninstall, or modify the advanced settings of these programs to allow cookies from. Common examples include the CookieCuller extension for Firefox and Webroot Window Washer. When you open your browser the next time, you have to sign in again. Some browser extensions and software programs clear your cookies when you close your browser. If you do, make sure you check Keep me signed in the next time you sign in.ĭisable any software that clears your cookies
To make sure this doesn't happen, don't select Sign Out. Selecting Sign Out requires you sign back in with your ID and password the next time you want to visit. If you checked Keep me signed in and you haven't cleared your browser cookies, try these options:
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